Privacy Policy

1. Introduction

SmartLanka Hub is an online platform designed to help users discover jobs, skilled workers, services, vehicles, properties and marketplace listings in Sri Lanka.

By accessing or using SmartLanka Hub, you acknowledge that you have read this Privacy Policy. If you do not agree with this policy, please discontinue using the website.

2. Information We Collect

Information you provide

• Name, email address and telephone number.
• Account and profile information.
• Job, service, vehicle, property or marketplace listing details.
• Photographs, descriptions, locations and prices.
• Messages, enquiries and support requests.
• Any other information you voluntarily submit.

Information collected automatically

• Browser, device and operating-system information.
• IP address and approximate location.
• Pages visited, links selected and time spent on the website.
• Cookie and website-performance information.

3. How We Use Information

We may use collected information to:

• Operate and improve SmartLanka Hub.
• Create, display and manage user listings.
• Connect buyers, sellers, employers, workers and service providers.
• Respond to enquiries and provide support.
• Detect spam, fraud, abuse and suspicious activity.
• Improve website performance, usability and security.
• Comply with applicable legal requirements.

4. Public Listings and Messages

Information included in a published advertisement or public profile may be visible to website visitors. This may include your listing title, description, district, price, business name and contact details.

Users are responsible for ensuring that information submitted in a listing is accurate and that they have permission to publish it.

Private communications should not be copied, redistributed or used for unrelated marketing without the sender’s permission.

5. Cookies and Similar Technologies

SmartLanka Hub may use essential cookies to remember preferences, maintain website functions, improve security and understand website usage.

Your browser may allow you to block or delete cookies. Disabling essential cookies could prevent some website features from working correctly.

6. How Information May Be Shared

Information may be shared:

• When you intentionally publish it in a public listing.
• With service providers that support website hosting or security.
• When required by law or a valid legal request.
• To protect users, SmartLanka Hub or the public from fraud or harm.

SmartLanka Hub does not sell users’ personal information as a standalone commercial product.

7. Data Retention

Information is retained only for as long as reasonably necessary to provide the website, maintain records, resolve disputes, prevent abuse and comply with applicable obligations.

Some information may remain in secure backups for a limited period after a listing or account is removed.

8. Data Security

We use reasonable administrative and technical measures to help protect information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

• Never send money before inspecting an item, vehicle or property.
• Never disclose passwords, PINs or OTP verification codes.
• Meet unknown sellers or buyers in a safe public location.
• Report suspicious listings or messages to SmartLanka Hub.

9. Your Choices and Rights

You may contact us to request:

• Access to personal information associated with you.
• Correction of inaccurate information.
• Removal of a listing or account information.
• Withdrawal of consent where applicable.
• Information about how your data is being used.

We may request reasonable verification before processing a privacy request.

10. Children’s Privacy

SmartLanka Hub is not intended for children to independently publish advertisements, enter contracts or make payments. Minors should use the platform only with the involvement and permission of a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy when our services, website features or legal obligations change. The latest revision date will be displayed at the top of this page.